Dacă ești o persoană ambițioasă, plină de energie și dorești să faci parte dintr-o echipă implicată și orientată către rezultate, te așteptăm în echipa TÜV Austria România. Așteptăm CV-ul tău la adresa office@tuv-austria.ro
Cautăm viitori colegi pentru:
IT Support Level 1 – ServiceDesk
Job description:
- Information and operating instructions for the handling of devices and software by telephone, email and remote.
- Analysis and troubleshooting measures
- Logging of the results of the analysis as well as all information found for troubleshooting in the respective trouble ticket.
- Analysis, qualification and prioritization of the incident
- Fixed problems in the area of the operating system or system software installed on the client
- Correction of standard problems of standard applications (e.g. Adobe, MS Office products, etc.)
- Correction of standard problems with specific internal applications
- Immediate initiation of the escalation process in the event of incidents that cannot be resolved in 1st level support
- Information for the user about the further procedure and - if possible - a time estimate of the problem solution
- If errors occur that require communication with the manufacturer of hardware or software, they will be initiated in a qualified manner by 1st level support or handed over to internal 2nd level support
- In the event of a warranty claim, 1st level support forwards the necessary information to the manufacturer, guarantee provider or internal 2nd level support
- Tracking the trouble ticket and monitoring the solution time, if necessary, escalation
- Closing the ticket.
Language skill: German (at least B2 (CEFR)), English (at least B2 (CEFR))
Oracle & SQL Database Administrator
Job description:
- Processing incidents and service requests
- Weekly quick check of the databases
- Planning activities and new projects
- Minor and major upgrades in coordination with the Group IT
- Regular restore tests including documentation (every six months)
- Regular creation of performance statistics (quarterly)
- Monthly report with check of server and DB status, forecast data growth
- Actual-target comparison of the DB configuration based on the Oracle and Microsoft standards
- Patch management
- Periodic Microsoft and Oracle patch qualification
- Notification of available security patches from the database manufacturer Oracle and Microsoft
- The risks of the patch are delivered based on the infrastructure and the use of the systems for the implementation in the form of a periodic report.
Language skill: English (at least B2 (CEFR)); German (at least B2 (CEFR)) is a plus.
Java Developer
Job description:
- Participation in all phases of the software development process, including creation of requirements, design, development and testing
- Software development in close coordination with the lead developer in Austria and application supervisors in Austria
- Error analysis and solution remedying in the existing ERP landscape
- Compliance with the Group's own development guidelines
- Autonomous implementation of requirements
Qualifications:
- Professional experience in the development of web applications (Java, JavaScript, web services, etc.)
- Experience in the creation and execution of (automated) tests is an asset
- Good knowledge of widely-used test tools is an advantage
- Knowledge related to the planning and coordination of test activities, ideally in a non-static environment
Language skill: English (at least B2 (CEFR)); German (at least B2 (CEFR)) is a plus.
Application Support Specialist
Job description:
- Second level contact for our national and international ERP application key users
- Error analysis and solution remedying within the existing ERP application
- Requirements analysis and structuring the outcome for third level
- Autonomous execution of work packages within projects
- Responsibility for specific modules within our ERP application
Qualifications:
- Completed technical education preferably in the IT sector
- Professional experience in supporting end users
- Settled and reliable personality enjoying contact to clients
Language skill: English (at least B2 (CEFR)); German (at least B2 (CEFR)) is a plus.
SAP BI application Expert
Job description:
- Concept, documentation, implementation and rollout of new business intelligence solutions based on SAP BW / BO
- Implementation, maintenance and support of the SAP BW / BO authorization concept, especially the roles and analysis authorizations
- Design, conception and implementation of ETL processes and planning applications using integrated planning
- Close exchange with controlling and operational departments
- Conducting training and ongoing support for key users
- SAP Business Warehouse: extraction, data modeling, query design
- SAP Business Objects: WebIntelligence, Design Studio, Lumira, Analysis for Office
Language skill: English (at least B2 (CEFR)); German (at least B2 (CEFR)) is a plus.
SharePoint Expert
Job description:
- Analysis, design, conception and implementation of customer requirements in SharePoint
- Incident management for the collaboration solutions used and the entire SharePoint farm
- Administration of the SharePoint 2013/2019 on-premise farm
- Strategic development (process optimization and service improvement) of the SharePoint farm
- Ensuring platform availability and applications operated with SharePoint
- Control of external service providers
- Conception and implementation of worldwide practice-oriented user training
Language skill: English (at least B2 (CEFR)); German (at least B2 (CEFR)) is a plus.
Product office management
Job description:
- Establish and maintain Product Knowledge Base incl. collaboration spaces, relevant documentation, all comm. channels
- Continuously perform competitive analysis and solution screening
- Support the establishment and maintenance of the product roadmap
- Keep relevant documentation up to date such as market and product requirement documents
- Support product business cases together with the product management and product owner
- Support alignment of activities performed by (cross-)functional product teams
- Support critical decisions with acquiring relevant information incl. background and detailed research
- Orchestrating key activities and managing key deliverables
- Support the product manager and his Product Council (all Product Owners together with the Product Manager) in general
- Support Facilitation Workshop and the creation of user stories
- Own technical product management to support Product Owners, Project Manager and sub-project teams
Language skill: English (at least B2 (CEFR)); German (at least B2 (CEFR)) is a plus.
Key user
Job description:
- Ensures completeness and clearness of all user requirements and supports with the specification of tasks
- Consults in regard to customer specific parametrization requests
- Prepares and updates user manual for both internal and external users
- Performs functional tests after each development cycle
- Support sales and site engineers in regard to customer specific challenges and requests
Language skill: German (at least B2 (CEFR)), English (at least B2 (CEFR))
Product controlling
Job description:
- Collecting and evaluating customer information and key figures
- Support in product planning by maintaining the radar functions (sales, profitability, customer KPIs, time-to-market, product maintenance costs, etc.)
- Building and maintaining a product CRM
- Assistance in planning and tracking
- Coordination with central FI / CO and business unit FI / CO with regard to correct posting, accounting, etc.
- Support in action tracking
- Development and maintenance of the relevant product reporting system comm. channels
Language skill: English (at least B2 (CEFR)); German (at least B2 (CEFR)) is a plus.
